Frequently Asked Questions

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Is my information and documents uploaded to NSID secure?
ALL DOCUMENTS UPLOADED ARE DELETED AFTER THE SPORTS ID IS VERIFIED AND THEY ARE NOT STORED ON OUR WEBSITE OR SERVER.  We can assure we take every possible measure so all of your data is 100% secure with encryption on National Sports ID. We use new revolutionary ways to make our site and the paths your documents are on virtually impossible to track or be hacked. We do this by changing passwords several times per day. All your data is encrypted and we carry an SSL Certificate on our website. All credit card information is stored on PayPal the industry leader in merchant processing.

What if I receive an error message “CSRF token is invalid” during registration?
This usually means there is a browser issue like a firewall or plugin that is preventing the registration process. The best solution for this is to try a different browser when registering and that should do it. If not please contact our LIVE HELP on our website.

What is an NSID?
An NSID is a document that will prove you are the athlete you say you are. It will verify the sports you play, teams you play for, your age and what city you live in. Your Sports ID will be accessible on your mobile phone or can be printed out so you can present it at league or tournament games.

How do we verify athletes documents?
National Sports ID has a team of analysts who carefully inspect all documents and information you submit. If a document is found to be counterfeit then National Sports ID will notify the athlete’s school and push to get this as cheating on the child’s transcript. JUST DO NOT CHEAT AND YOU WILL BE ISSUED A SPORTS ID.

How long is a verified NSID good for?
NSID is a subscription and a verified ID is good for 365 days from the day it is verified. BUT as long as your subscription stays active then the NSID will renew automatically so there is no need to upload player documents again.

Why is NSID a subscription with auto-renew?
We feel auto-renew is the best way to assure that players NSID’s do not become invalid in the middle of a tournament or league. Since there are events every weekend you will never have to worry about the player Sports ID becoming invalid or ever having to get him or her verified ever again, as long as the subscription is active.

Why do I have to pay for verification?
All the materials you are sending have to be thoroughly verified. While it may seem to be fairly easy, the process requires us to employ a team of analysts who have appropriate knowledge and experience. Our services are built to the highest possible standard and such – unfortunately – cannot be maintained for free.

What information is displayed on my son or daughters public sports id?
We have made sure to take off any information that would be considered private like a school name, date of birth and city the athlete lives in. The sport id just shows the athletes picture, current grade and verified age.

What happens if I give false information or a fake document?
If a document is found to be counterfeit or information you submit is false then National Sports ID will notify the athlete’s school and push to get this as cheating on the child’s transcript. JUST DO NOT CHEAT AND YOU WILL BE ISSUED A SPORTS ID.

Can players and teams be viewed to see if they are verified or not?
You can search for teams to see if they are verified by NSID or not. You can do this by logging into your Dashboard > Search > Teams. Athletes cannot be searched individually on our system to protect their privacy.

What payment options are offered for parents sign up?
NSID offers the use of all major credit and debit cards.

What are the Sports ID cards used for?
A Sports ID is used to verify a youth athletes age/grade so leagues and tournaments know their eligibility for their events. NSID replaces having to bring a birth certificate, passport, state id, report card or other school document to prove age and/or grade for a youth sports event. 

How do I get my child a verified Sports ID?
National Sports ID will issue your son/daughter an approved Sports ID as long as you follow the instructions and process which you can learn all about by clicking here: Get My Child Verified

How do I know my payment info is secure?
NSID is a secure site and our payment gateway is PayPal, which is the most secure financial transaction in the world. All financial information is stored on PayPal.

How much is a Sports ID?
A Sports ID is just $10.00 per 365 days.

How do I get my team verified?
National Sports ID will issue a team verification once ALL players who are a part of your team have all been verified. You can learn exactly what you must do to invite your players and help them get verified by clicking here: Get My Team Verified

Can a coach register players without sending invites to his/her parents?
Yes. Coaches who have teams can create accounts for his/her parents and players, upload player photos and documents, pay for the team players and submit them all for verification. Coaches can learn how to do that here: How a Coach Registers Players

Can I pay for my entire team or other players Sports ID’s?
Yes. You can do this by using the Add/Verify Players Function in your Team. You can get there by going to Manage Team > Add/Verify Players. Once you enter your player’s information and documents you will see a link VERIFY ALL  and you can click that and pay for each player or all at the same time.

If I am registered as a Coach in NSID can I also be a Parent?
Yes. All you have to do is go to your Account or Edit Your Profile and scroll to the bottom. You will see a button called Enable Parent. This will give you the ability to switch between your coach and parent account, which you can do at the top of the screen Switch to Parent. You can learn more by clicking: How to be a Coach and a Parent

If I am registered in NSID as a Parent can I also be a Coach?
Yes. All you have to do is go to your Account or Edit Your Profile and scroll to the bottom. You will see a button called Enable Coach. This will give you the ability to switch between your parent and coach account, which you can do at the top of the screen Switch to Coach. You can learn more by clicking: How to be a Parent and a Coach

Do we get a physical Sports ID card?
The Sports ID is designed to be a virtual ID card used mainly on mobile devices, however, you can print one out and have a physical card as well by visiting your sports id and click the Print button at the top of the id. Learn how here: How to Print My Child’s Sports ID

How do I sign a waiver for my child?
Parents can e-sign waivers for thier children as long as they are joined to his or her team. Once your child is joined to his or her team a pop up will appear prompting the parent to sign the wavier online. Learn how to e-sign waivers here: How to E-Sign a Waiver.

How do I upload a physical or document of my child?
Parents can upload physicals or other requested documents for thier children as long as they are joined to his or her team. Once your child is joined to his or her team the Roster Data form will pop up prompting the parent to upload a physical or other requested documents. Learn how to upload player physicals or documents here: How to Upload Player Physicals.